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🇬🇧 Functional Skills Qualifications · flashcards
Functional Skills Qualifications Functional Skills ICT — Finding and Communicating Information Flashcards
50 question-and-answer cards covering Functional Skills ICT — Finding and Communicating Information as it is examined in Functional Skills Qualifications. 24 of them are printed below, taken from across the deck — no signup, no paywall on the preview.
24 sample cards from the Functional Skills ICT — Finding and Communicating Information deck
Sampled from the end of the deck, so these are different cards from the ones shown on the syllabus page.
What is an email attachment?
An attachment is a file (document, image, spreadsheet, etc.) sent along with an email message so the recipient can download and open it.
What is the purpose of an email subject line?
The subject line gives a short, clear summary of the email's content, helping the recipient understand its topic and priority before opening it.
What does the 'Reply All' option do, and when should you avoid it?
Reply All sends your response to the sender and every other recipient. Avoid it when your reply is only relevant to the original sender, to prevent unnecessary inbox clutter.
Give three examples of good email etiquette.
Use a clear subject line; greet and sign off politely; keep the message concise and professional; check spelling/grammar; and only use Reply All when appropriate.
What is spam email and how should you treat it?
Spam is unwanted or junk email, often advertising or scams; you should not reply to it or click its links, and should delete it or mark it as spam/junk.
What is phishing in the context of email?
Phishing is a fraudulent email pretending to be from a trusted organisation to trick you into revealing personal information (passwords, bank details) or clicking malicious links.
Compare synchronous and asynchronous communication, giving an example of each.
Synchronous communication happens in real time with instant responses (e.g. video call, instant messaging); asynchronous has a delay between sending and reply (e.g. email, forum posts).
Name three online communication tools other than email.
Instant messaging (e.g. WhatsApp, Teams chat), video conferencing (e.g. Zoom, Microsoft Teams), and forums or discussion boards; also social media and SMS.
What factors should you consider when choosing the right communication method?
The audience, urgency, formality, length/complexity of the message, whether a record is needed, and whether a real-time or delayed response is required.
When is email more appropriate than instant messaging for communication?
When the message is formal, detailed, needs a written record, has attachments, or is not urgent; instant messaging suits quick, informal, real-time exchanges.
What does it mean to collaborate on a document online?
It means two or more people can view and edit the same shared document at the same time over the internet, with changes saved and visible to all collaborators.
Name two cloud services that allow sharing and collaborative editing of documents.
Google Drive/Google Docs, Microsoft OneDrive/Office 365 (Word, Excel, PowerPoint Online); also Dropbox for file sharing.
What is the difference between 'view only' and 'edit' sharing permissions?
View only lets a person read the document but not change it; edit permission allows them to make and save changes to the shared document.
What is 'track changes' in word processing, and why is it useful for collaboration?
Track changes records every edit (insertions, deletions, formatting) so collaborators can see, accept or reject each change, making reviewing and editing transparent.
What is a word processor used for? Name an example.
A word processor is software for creating, editing and formatting text documents such as letters, reports and CVs. Example: Microsoft Word or Google Docs.
Name three text-formatting features available in a word processor.
Bold, italic and underline; font type, size and colour; alignment (left, centre, right, justify); bullet or numbered lists; and line spacing.
What is the purpose of 'headers and footers' in a word-processed document?
Headers and footers are areas at the top and bottom of every page used to display repeated information such as page numbers, titles, dates or the author's name.
What is a spreadsheet and what is it mainly used for?
A spreadsheet is software (e.g. Microsoft Excel, Google Sheets) that organises data in a grid of rows and columns and is used for calculations, data analysis and creating charts.
In a spreadsheet, what is a 'cell' and how is it referenced?
A cell is the box where a row and column meet; it is referenced by its column letter and row number, e.g. cell $B3$ is column B, row 3.
Why must a spreadsheet formula begin with an equals sign, and what does this formula calculate: $=A1+A2+A3$?
The equals sign tells the spreadsheet the entry is a formula to be calculated, not plain text. $=A1+A2+A3$ adds the values in cells A1, A2 and A3 together.
What does the spreadsheet function $=SUM(B2:B10)$ do?
It adds together all the values in the range of cells from B2 to B10 inclusive and displays the total.
Write and explain a spreadsheet function that finds the average of the values in cells C1 to C5.
$=AVERAGE(C1:C5)$ — it adds the values in cells C1 through C5 and divides by how many there are, giving the mean.
What is presentation software used for, and what is a 'slide'? Name an example.
Presentation software (e.g. Microsoft PowerPoint, Google Slides) creates slideshows to present information to an audience. A slide is a single page/screen of the presentation.
What does it mean to 'combine and integrate information', and why review and improve the final output before sharing it?
Combining/integrating means bringing content from different sources or applications into one document (e.g. inserting a chart or image into a report). You review and improve the final output by proofreading, checking spelling, formatting, accuracy and fitness for purpose so it is clear, professional and error-free before sharing.
What this deck covers
The Functional Skills ICT — Finding and Communicating Information deck follows the Functional Skills Qualifications Functional Skills ICT — Finding and Communicating Information syllabus — 3 chapters and 13 topics — so questions land on material that is genuinely examinable rather than trivia around it. That works out to roughly 16.7 cards per chapter.
Answers are written to be recallable, not just readable — averaging about 159 characters, which is long enough to carry the reasoning and short enough to say out loud.
A deck like this earns its keep on the second and third pass. Read the syllabus first so you know the shape of the subject, then use the cards to find the specific facts that have not stuck.
Functional Skills ICT — Finding and Communicating Information flashcards FAQ
How many Functional Skills ICT — Finding and Communicating Information flashcards are in this Functional Skills Qualifications deck?
50 cards. This page previews 24 of them, sampled evenly across the deck so you can judge the difficulty before installing anything.
Are these Functional Skills Qualifications flashcards free?
Yes. The preview here is free to read with no signup, and the full 50-card deck is free inside the Examius app.
What do the Functional Skills ICT — Finding and Communicating Information cards cover?
They follow the Functional Skills Qualifications Functional Skills ICT — Finding and Communicating Information syllabus — 3 chapters and 13 topics — so the questions track what is actually examinable.
How should I use these flashcards?
Read the syllabus first so you know the shape of the subject, then drill the deck. Examius schedules each card with spaced repetition, so cards you keep missing come back sooner and ones you know drift further apart.