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Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive) Syllabus
The Ethics, Professional Conduct and Solicitors Accounts (Pervasive) syllabus for Solicitors Qualifying Examination (SQE) in full: 4 chapters, 13 topics and 34 sub-topics, every one listed below, plus 50 Ethics, Professional Conduct and Solicitors Accounts (Pervasive) flashcards with answers.
Ethics, Professional Conduct and Solicitors Accounts (Pervasive) syllabus: all 4 chapters
Expand any chapter to see its topics and sub-topics.
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SRA Principles and Codes of Conduct
3 topics- The SRA Principles
- Acting with integrity and honesty
- Upholding the rule of law and public trust
- Acting in the best interests of clients
- Resolving conflicts between Principles
- Code of Conduct for Solicitors (individuals)
- Maintaining trust and acting fairly
- Service and competence
- Cooperation with regulators
- Code of Conduct for Firms
- Compliance, systems and supervision
- Roles of COLP and COFA
- The SRA Principles
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Conflicts, Confidentiality and Client Care
4 topics- Conflicts of interest
- Own interest conflicts
- Conflicts between clients and exceptions
- Confidentiality and disclosure
- The duty of confidentiality
- The duty of disclosure and the conflict between them
- Information barriers
- Client care and complaints
- Costs information and client engagement
- Complaints handling and the Legal Ombudsman
- Anti-money laundering and financial crime
- Money Laundering Regulations and due diligence
- Reporting obligations and tipping off
- Conflicts of interest
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Regulation, Funding and Practice Structures
3 topics- The regulatory framework
- The SRA and the Legal Services Act 2007
- Reserved legal activities
- Practising certificates and authorisation
- Financial services and referrals
- Financial Services and Markets Act 2000 exemptions
- Referral arrangements and fee sharing
- Equality, diversity and undertakings
- Equality Act 2010 duties in practice
- Solicitors' undertakings and enforcement
- The regulatory framework
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Solicitors Accounts
3 topics- SRA Accounts Rules framework
- Client money and the client account
- Keeping client and business money separate
- Withdrawals from the client account
- Recording and reconciling transactions
- Client and business ledgers
- Double-entry bookkeeping entries
- Periodic reconciliations
- Specific accounting scenarios
- Interest on client money
- Mixed receipts and transfers
- Accountant's reports and breaches
- SRA Accounts Rules framework
Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive) flashcards — 50 questions with answers
What are the seven SRA Principles that all regulated individuals and firms must uphold?
You must act: (1) in a way that upholds the constitutional principle of the rule of law and the proper administration of justice; (2) in a way that upholds public trust and confidence in the solicitors' profession; (3) with independence; (4) with honesty; (5) with integrity; (6) in a way that encourages equality, diversity and inclusion; and (7) in the best interests of each client.
When two or more SRA Principles come into conflict, which takes priority?
The Principle that best serves the public interest prevails, and especially the public interest in the proper administration of justice. So the public interest outweighs the interests of an individual client (e.g. Principle 1 can override Principle 7).
In SRA terminology, what is the difference between 'honesty' and 'integrity'?
Honesty is judged objectively by the ordinary standards of reasonable and honest people (the Ivey test) and concerns truthfulness. Integrity is a broader concept of adherence to the ethical standards of the profession; one can lack integrity (e.g. taking unfair advantage, recklessness) without being dishonest. Integrity sets a higher bar than mere honesty.
What is the Ivey v Genting Casinos test for dishonesty?
Two stages: (1) ascertain subjectively the actual state of the individual's knowledge or belief as to the facts; then (2) ask whether, given that state of mind, the conduct was dishonest by the objective standards of ordinary decent people. There is no separate requirement that the defendant appreciated their conduct was dishonest.
Name the two SRA Codes of Conduct and who each applies to.
(1) The Code of Conduct for Solicitors, RELs and RFLs — applies to individuals authorised by the SRA. (2) The Code of Conduct for Firms — applies to SRA-authorised bodies (and has effect for managers and compliance officers). Individuals in a firm remain personally bound by the individual Code even when the firm is also responsible.
What two compliance officer roles must every SRA-authorised firm have, and what does each oversee?
A COLP (Compliance Officer for Legal Practice) — responsible for compliance with the firm's authorisation terms and SRA regulatory requirements (excluding accounts). A COFA (Compliance Officer for Finance and Administration) — responsible for compliance with the SRA Accounts Rules. Both must report serious breaches (and may report non-material breaches) to the SRA.
What is the SRA's reporting obligation when you become aware of a serious breach of the regulatory arrangements?
You must report promptly to the SRA, or otherwise ensure it is reported, any facts or matters that you reasonably believe are capable of amounting to a serious breach of the SRA's regulatory arrangements by you or others. You must also not subject anyone to detriment for making such a report (no obstructing whistleblowing).
Define a 'conflict of interest' and an 'own interest conflict' under the SRA Codes.
A conflict of interest is a situation where your separate duties to act in the best interests of two or more clients in the same or a related matter conflict (a 'client conflict'). An own interest conflict is where your duty to act in the best interests of a client conflicts with your own interests in relation to that or a related matter.
What is the general rule on acting where there is an own interest conflict?
You must not act if there is an own interest conflict or a significant risk of one. There are no exceptions — unlike a client conflict, an own interest conflict can never be cured by consent.
What are the two exceptions allowing a solicitor to act despite a client conflict (or significant risk of one)?
You may act if either: (1) the clients have a substantially common interest in relation to the matter or its objective; or (2) the clients are competing for the same objective. In both cases all clients must give informed written consent, you must have effective safeguards to protect confidential information, and you must be satisfied it is reasonable to act for all of them.
Define 'competing for the same objective' as an exception to the conflict rule.
A situation where two or more clients are competing for an 'objective' which, if attained by one, makes it unattainable to the others. The classic example is two clients bidding to acquire the same asset or company (e.g. a contract race / tender). It is a defined term in the SRA Glossary.
What is the duty of confidentiality and how long does it last?
You must keep the affairs of current and former clients confidential unless disclosure is required or permitted by law or the client (or former client) consents. The duty is unqualified, owed to current AND former clients, and continues indefinitely — even after the retainer ends and after the client's death.
What is the duty of disclosure and how does it differ from confidentiality?
Where you are acting for a client on a matter, you must make the client aware of all information material to the matter of which you have knowledge. Disclosure runs in favour of the client; confidentiality protects others' information. The duty of confidentiality to one client always takes precedence over the duty of disclosure to another.
In a confidentiality vs disclosure conflict, when may a firm act for client B when it holds confidential information from client/former client A material to B's matter?
Only where the confidential information can be protected by effective safeguards (e.g. an information barrier) AND either: current/former client A gives informed consent in writing to your acting and to measures protecting the information; or you put effective safeguards in place and it is reasonable to act. You must never disclose A's confidential information to B without A's consent.
What must client care information cover at the outset and during a retainer?
You must ensure clients receive the best possible information about how their matter will be priced and, both at the outset and as the matter progresses, about the likely overall cost. You must give clients information in a way they can understand, ensure they can make informed decisions, and explain their right to complain and how.
What information about complaints must you give a client, and what is the time limit for going to the Legal Ombudsman?
You must inform clients in writing at the outset (and when relevant later) about their right to complain, how to complain, what to do if dissatisfied, and their right to complain to the Legal Ombudsman, its contact details and time limits. A complaint to the LeO must normally be made within one year of the act/omission, or within one year of when the client should reasonably have known of cause for complaint.
What time limits apply to a client bringing a complaint to the Legal Ombudsman after the firm's own process?
The client must refer the complaint to the LeO within: 6 months of receiving the firm's final written response to the complaint; AND no more than 1 year from the act/omission complained of, or 1 year from when the client should reasonably have known there was cause for complaint.
What are the four key requirements (the 'CDD' obligations) under the Money Laundering Regulations 2017?
(1) Identify the client and verify identity from reliable, independent sources; (2) identify and verify any beneficial owner (e.g. anyone owning/controlling more than 25% of a company); (3) obtain information on the purpose and intended nature of the business relationship; and (4) conduct ongoing monitoring of the relationship. Together these constitute Customer Due Diligence (CDD).
When must Enhanced Due Diligence (EDD) be applied under the MLR 2017?
EDD is required for higher-risk situations, including: where the client or counterparty is established in a high-risk third country; any transaction with a Politically Exposed Person (PEP), their family member or known close associate; complex or unusually large transactions with no apparent economic/legal purpose; and any case the firm assesses as presenting a higher risk of money laundering or terrorist financing.
What is the difference between a Suspicious Activity Report (SAR) and the offences of 'tipping off' under the Proceeds of Crime Act 2002?
A SAR is a disclosure made to the NCA (via the firm's MLRO/nominated officer) where you know or suspect, or have reasonable grounds to suspect, money laundering. Tipping off (s.333A POCA) is the offence of disclosing to the suspect, or anyone, information likely to prejudice an investigation after a disclosure has been or is being made. Tipping off is itself a criminal offence.
Show the other 30 Ethics, Professional Conduct and Solicitors Accounts (Pervasive) flashcards
List the three principal money laundering offences under sections 327–329 POCA 2002.
s.327 — concealing, disguising, converting, transferring or removing criminal property from the jurisdiction; s.328 — entering into or becoming concerned in an arrangement which facilitates the acquisition, retention, use or control of criminal property by/for another; s.329 — acquiring, using or possessing criminal property. The maximum penalty for each is 14 years' imprisonment and/or a fine.
What is 'criminal property' under POCA 2002 and what state of mind is required?
Property is criminal property if it constitutes, or represents, a person's benefit from criminal conduct (in whole or part, directly or indirectly) AND the alleged offender knows or suspects it constitutes or represents such a benefit. There is no de minimis threshold and the underlying crime can be any criminal conduct.
What bodies make up the regulatory framework for solicitors in England and Wales, and what does each do?
The Law Society is the representative/professional body; the SRA is its independent regulatory arm (front-line regulator setting and enforcing standards); the Legal Services Board is the oversight regulator supervising approved regulators; and the Legal Ombudsman handles individual consumer complaints about service. The SDT (Solicitors Disciplinary Tribunal) adjudicates serious disciplinary cases.
What is the difference between the Legal Ombudsman and the Solicitors Disciplinary Tribunal?
The Legal Ombudsman deals with complaints about the quality/level of service to consumers and can direct redress (e.g. compensation up to £50,000, refund/reduce fees). The SDT is an independent statutory tribunal that hears serious misconduct and breach cases referred by the SRA and can strike off, suspend, fine (unlimited), or reprimand a solicitor.
What is 'reserved legal activity' and name the six reserved activities under the Legal Services Act 2007.
Reserved legal activities may only be carried on by authorised (or exempt) persons. The six are: (1) the exercise of a right of audience; (2) the conduct of litigation; (3) reserved instrument activities (e.g. conveyancing/transfers of land); (4) probate activities; (5) notarial activities; and (6) the administration of oaths.
Can solicitors carry on regulated financial services activities, and under what regime?
Financial services activity is regulated by the FSMA 2000 and the FCA. Solicitors' firms generally cannot conduct mainstream regulated activities unless authorised, but may carry on 'exempt regulated activities' incidental to their legal work under the Part 20 exemption, provided they are a 'designated professional body' firm regulated by the SRA's Financial Services rules and the activity arises out of/is complementary to legal services.
What are the conditions for the 'incidental' financial services exemption to apply to a law firm?
The activity must: arise out of, or be complementary to, the provision of a particular professional (legal) service to the client; not be of a kind prohibited by the Non-Investment Insurance/Scope rules; not be specifically excluded; the firm must account to the client for any commission; and the manner of provision must be incidental to the legal services. The firm must be supervised under the SRA Financial Services (Scope) and (Conduct of Business) Rules.
What are the rules on referral fees and referral arrangements under the SRA Code?
You may pay or receive referral fees provided you ensure the arrangement is in writing, the client is informed of it and of any fee/financial arrangement, and the introduction is in the client's best interests. However, referral fees are PROHIBITED in personal injury and clinical negligence claims under s.56 LASPO 2012. You must not allow referral arrangements to compromise your independence or duty to act in the client's best interests.
What must you tell a client about commissions received from third parties?
You must properly account to clients for any financial benefit (such as commission) you receive as a result of their instructions, except where they have agreed otherwise. The commission must be disclosed and, in financial-services contexts under the exemption, accounted for to the client.
What is a solicitor's 'undertaking' and why is it significant?
An undertaking is a statement, given orally or in writing, whether or not using the word 'undertake', to someone who reasonably relies on it, that you or a third party will do something or cause it to be done, or refrain from doing something. It is personally and professionally binding, enforceable by the court against the solicitor, and a breach is professional misconduct — so undertakings must be performed within an agreed timescale or, if none, within a reasonable time.
What does the SRA Principle on equality, diversity and inclusion require of firms?
You must not unlawfully discriminate, victimise or harass anyone, and must act in a way that encourages equality, diversity and inclusion. Firms must comply with the Equality Act 2010 in respect of staff, clients and third parties, make reasonable adjustments for disabled persons, and ensure their managers and employees do likewise.
State the fundamental rule of the SRA Accounts Rules regarding client money and the firm's own money.
You must keep client money separate from the firm's (business) money. Client money must be held in a client account, must be available on demand, must not be used to pay the firm's own debts, and the firm must never use one client's money for another client's benefit. The fundamental obligation is to keep client money safe (Rule 1).
What is the SRA definition of 'client money'?
Client money is money held or received by a firm: (a) relating to regulated services delivered to a client; (b) on behalf of a third party in connection with regulated services (e.g. stakeholder money, disbursements); (c) as a trustee or holder of a specified office or appointment; or (d) in respect of fees and unpaid disbursements before delivery of a bill, if the firm holds other client money for that client.
Under the SRA Accounts Rules, what must happen to client money 'promptly', and what does the firm do with money received in mixed funds?
Client money must be paid promptly into a client account (Rule 2). Where money received is partly client money and partly the firm's money (mixed receipt), the whole sum must be paid into a client account and the firm's portion transferred out promptly once it is identified, or alternatively allocated per the firm's procedures, provided client money is safeguarded.
What is the third-party managed account (TPMA) exemption to holding client money, and what is the alternative for low-value money under Rule 2.2?
A firm may operate via a TPMA so it does not itself hold client money, provided the client agrees and is informed of terms and any fees. Additionally, under the de minimis / Rule 2.2 provision, a firm need not pay certain money into the client account where, for example, it is only ever holding fees/unpaid disbursements after a bill, or money is held under a written agreement with the client to that effect.
When may a firm withdraw money from the client account to pay its own fees?
You may withdraw client money to pay the firm's costs only after you have delivered a bill of costs or other written notification of costs to the client; the money then becomes properly due to the firm and ceases to be client money. Withdrawal must be only for the specific purpose, must not exceed the money held for that client, and only the amount of the bill may be transferred.
What records must a firm keep under the SRA Accounts Rules to record and reconcile transactions?
You must keep accurate, contemporaneous and chronological records: a record of all receipts and payments of client money (cash book) and a separate client ledger for each client showing all dealings with that client's money, distinguishing client money from business money, and a running balance. Records must be kept for at least 6 years.
What is a client account reconciliation, how often must it be done, and who signs it off?
At least every five weeks you must obtain statements/passbooks for all client accounts and reconcile the cash book balance with the bank statement balance and with the total of all client ledger balances. Any differences must be promptly investigated and corrected. The reconciliation must be signed off by the COFA or a manager of the firm and kept as a record.
What is the 'two-balance' / three-way reconciliation principle for client money?
On reconciliation, three figures must agree: (1) the cash book balance for client money; (2) the bank/building society statement balance (adjusted for unpresented items); and (3) the total of all individual client ledger balances. If they do not agree, the discrepancy must be identified and corrected promptly. The total client ledger balances should never exceed the cash held.
What is the rule about a client ledger account showing a debit (overdrawn) balance?
A client ledger account must never show a debit balance for client money, because that would mean you have spent more of a client's money than you hold for them — effectively using one client's money for another, which is prohibited. Such a shortfall must be replaced promptly from the firm's own money.
How must interest on client money be dealt with under the SRA Accounts Rules?
You must account to clients for a fair sum of interest on client money held, unless a different arrangement is agreed in writing with the client. The firm sets a written interest policy that seeks to provide a fair outcome; de minimis amounts may be excluded. Interest is generally paid from the firm's own funds (business account) rather than necessarily a designated deposit account.
What is the difference between an 'agency' (disbursement paid) and money received for unpaid disbursements regarding professional vs other disbursements?
Money received for disbursements the firm has already incurred and paid is the firm's money (reimbursement) and can be paid to the business account once billed. Money received in advance for disbursements not yet incurred is client money and goes to the client account. Distinction matters for whether it is treated as client or business money.
Give the bookkeeping double entry for receiving £1,000 from a client to be held on account of costs.
This is client money. Entries: CREDIT the client ledger (client side) £1,000 and DEBIT the client cash account £1,000. Both entries are on the client side of the books, reflecting an increase in client money held for that client. $$\text{Client cash (DR) } \pounds 1{,}000 \quad\Rightarrow\quad \text{Client ledger (CR) } \pounds 1{,}000$$
Show the double entry for transferring £600 from client account to business account to pay the firm's bill after delivering it.
Step 1 (client side): DEBIT client ledger £600 and CREDIT client cash £600 (money leaves client account). Step 2 (business side): DEBIT business cash £600 and CREDIT client ledger (business side)/costs £600 (money enters business account). The transfer can only be made up to the amount of the bill and the money held for that client.
In a conveyancing scenario, how is the deposit on exchange treated when the firm holds it as stakeholder versus as agent for the seller?
As stakeholder, the deposit is held to the order of BOTH parties and cannot be released to the seller until completion — it is client money held in the client account on a stakeholder ledger. As agent for the seller, the deposit belongs to the seller on exchange and can be passed to the seller/used towards a related purchase. The capacity changes who is entitled to the money before completion.
What is the SRA Accounts Rules treatment of money held that is NOT client money but is the firm's own — e.g. money received for a bill already delivered with no other client money held?
If the only money received relates to fees and disbursements already billed (and you hold no other client money for that client), it is treated as the firm's business money and is paid into the business account — it falls outside the definition of client money under Rule 2.1/the de minimis approach. Care must be taken that the conditions are genuinely met.
What must a firm obtain annually in relation to its client accounts, and when is delivery to the SRA required?
Firms that have held client money must obtain an Accountant's Report within 6 months of the end of the accounting period. The report need only be delivered to the SRA if it is qualified (i.e. shows a failure to comply that puts client money at risk). Firms holding only small amounts (e.g. average/maximum balances below the de minimis thresholds, £10,000 average / £250,000 maximum) may be exempt from obtaining a report.
What is the rule on improperly using a client account as a 'banking facility'?
You must not use a client account to provide banking facilities to clients or third parties. Payments into, and transfers or withdrawals from, a client account must relate to the delivery by the firm of regulated services. Allowing money to pass through the client account with no underlying legal transaction is a serious breach (and a money-laundering red flag).
Compare the duty to the court with the duty to the client when they conflict.
Your duty to the court and the proper administration of justice (Principle 1) overrides your duty to act in the client's best interests (Principle 7). You must never mislead the court (or allow it to be misled), must not construct facts or fabricate evidence, and must comply with court orders — even where doing so is contrary to your client's wishes. You may withdraw if a client insists on misleading the court.
Distinguish 'material' information for disclosure from confidential information, using the conveyancing mortgage fraud context.
Material information is anything you know that is relevant to your client's matter and which they would want to know to make decisions — e.g. acting for buyer and lender, a back-to-back sale, a price discrepancy, or a direct payment between parties may be material to the lender. But you cannot disclose information confidential to another client without consent; if you cannot disclose material information without breaching confidentiality, you generally must cease to act for the party to whom disclosure is owed.
Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive) FAQ
What is in the Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive) syllabus?
Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive) is split into 4 chapters: SRA Principles and Codes of Conduct, Conflicts, Confidentiality and Client Care, Regulation, Funding and Practice Structures and Solicitors Accounts. Together they contain 13 topics and 34 sub-topics.
How many chapters are in Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive)?
4 chapters, containing 13 topics and 34 sub-topics. The largest chapter is Conflicts, Confidentiality and Client Care, with 4 topics.
Are there flashcards for Solicitors Qualifying Examination (SQE) Ethics, Professional Conduct and Solicitors Accounts (Pervasive)?
Yes — a 50-card Ethics, Professional Conduct and Solicitors Accounts (Pervasive) deck, printed in full in the flashcards section of this page and available in the Examius app with spaced repetition. The free plan covers one exam of your choice, including its flashcards; Examius Pro, a one-time purchase, unlocks every other exam and deck.